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Terms and Conditions


By submitting your samples to Aeon, you agree to the following:

You have completed and enclosed at least one Sample Information Form with your samples.

Unless otherwise specified, Aeon will perform the requested services as described in the Methods & Procedures on Aeon's website. Special services may incur additional charges. If additional charges apply, Aeon will contact you for instruction before proceeding.

You will pay Aeon for the requested services according to the current Price Schedule, within thirty (30) calendar days after Aeon completes the requested services. The services shall be deemed complete when Aeon transmits the results to you.

Payment will be made in U.S. funds to:

Aeon Laboratories, LLC
5835 N Genematas Dr
Tucson, AZ 85704-5919 USA

You understand that Aeon may be unable complete the requested services on your samples, or that unrequested special services may be required to successfully process your samples. If either of these occurs, Aeon will contact you for instruction before proceeding with the affected samples.

In the event of any breach of contract, failure to perform, or act of negligence by Aeon, Aeon's liability shall be limited to repayment of the price paid by you to Aeon for the services. Neither Aeon nor its agents shall be liable for any damages, whether direct or consequential.


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